si6x Privacy Policy — How We Handle Your Data

1.1 This Privacy Policy ("Policy") is published by si6x ("we," "us," or "our") and applies to all personal data collected, processed, stored, or transferred in connection with your use of the si6x online casino and sports betting platform operated at si6x.bid (the "Platform").

1.2 si6x is committed to processing personal data responsibly, lawfully, and in accordance with applicable data protection legislation and the requirements of our international gaming licence. We recognise that Pakistani players entrust us with sensitive financial and identity information, and we take that responsibility seriously.

1.3 This Policy should be read alongside the si6x Terms and Conditions, which govern your overall use of the Platform. Capitalised terms used but not defined in this Policy have the meanings given to them in the si6x Terms and Conditions.

1.4 If you have any questions about this Policy or about how si6x handles your personal data, please contact us at any time via live chat on the Platform or by email to [email protected].

2.1 For the purposes of applicable data protection law, si6x is the data controller responsible for personal data collected and processed through the si6x Platform at si6x.bid. As data controller, si6x determines the purposes and means by which your personal data is processed.

2.2 si6x operates under an internationally recognised gaming authority licence, which imposes binding data protection and player privacy obligations on the Platform as a condition of licensing. Our data processing practices are subject to ongoing audit and review by our licensing authority.

3.1 si6x collects the following categories of personal data in connection with your use of the Platform. We collect only the minimum data necessary for the purposes described in this Policy.

3.2 si6x does not collect special categories of sensitive personal data (such as health data, biometric data, racial or ethnic origin, religious beliefs, or political opinions) in the ordinary course of operating the Platform. Where any such data is incidentally disclosed by a Player (for example, within a responsible gaming support conversation), it will be handled with the highest level of care and access restrictions.

4.1 si6x collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, participate in promotions, or configure your account settings.
• Automatically via the Platform — technical and behavioural data is collected automatically through server logs, session cookies, device fingerprinting technologies, and analytics tools when you access and use the si6x Platform.
• From payment service providers — transaction confirmation data and payment status information is received from JazzCash, EasyPaisa, Raast, and banking partners when you initiate deposits or withdrawals.
• From identity verification services — where si6x uses third-party KYC verification providers to validate your CNIC or passport, those providers may share verification results and risk assessments with us.
• From fraud prevention and AML screening services — we may receive data from third-party fraud detection and sanctions screening services as part of our legal compliance obligations.

• Contractual Necessity: Processing required to deliver the si6x platform services under the Terms and Conditions you accepted at registration — including account management, game delivery, payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable law — including KYC identity verification, Anti-Money Laundering (AML) obligations, responsible gaming requirements under our gaming licence, and mandatory record retention.
• Legitimate Interests: Processing necessary for si6x's legitimate business interests where those interests are not overridden by your fundamental rights — including fraud prevention, Platform security, abuse detection, and service improvement analytics.
• Consent: Where si6x sends direct marketing communications by email or SMS, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without penalty by updating your marketing preferences in Account Settings or contacting our support team.

6.1 si6x uses the personal data we collect for the following purposes:

• Creating and managing your si6x account and authenticating your identity at login.
• Processing deposits and withdrawals in PKR via your chosen payment method.
• Delivering casino games, sportsbook markets, live dealer tables, and instant game services.
• Providing customer support via live chat and email in Urdu and English.
• Communicating service updates, account notifications, and essential platform information.

• Verifying your identity and age (21+) through KYC processes using your CNIC or passport.
• Conducting AML screening and monitoring transaction patterns for suspicious activity.
• Enforcing responsible gaming measures including monitoring for problem gambling indicators.
• Complying with obligations under our international gaming licence, including mandatory record-keeping.
• Investigating and responding to complaints, disputes, and regulatory enquiries.

• Detecting and preventing fraud, account takeover, collusion, bonus abuse, and cheating.
• Enforcing our Terms and Conditions, including identifying and closing duplicate accounts.
• Maintaining Platform security and integrity through device fingerprinting and IP analysis.

• Analysing aggregated Platform usage data to improve game performance, user experience, and payment flow reliability for Pakistani players.
• Sending promotional offers, bonus notifications, and personalised marketing communications where you have provided consent or where we have a legitimate interest in doing so.

7.1 si6x may share personal data with the following categories of third parties, strictly limited to the purposes described:

• Payment Processing Partners: JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, SadaPay, and USDT processing providers — solely for the purpose of executing your deposit and withdrawal transactions.
• KYC & Identity Verification Providers: Third-party identity verification services used to validate CNIC and passport documents as required by our licensing obligations.
• AML & Fraud Prevention Services: Sanctions screening and fraud detection platforms used to meet our Anti-Money Laundering compliance obligations.
• Game Technology Providers: Casino game suppliers and sportsbook data providers who power specific games or markets on the si6x Platform, subject to binding data processing agreements.
• IT Infrastructure & Hosting Providers: Cloud infrastructure, database hosting, and cybersecurity service providers who process data on our behalf under strict contractual confidentiality obligations.
• Regulatory & Law Enforcement Authorities: Where required by our licensing authority, applicable law, court order, or a request from a competent law enforcement authority, si6x will disclose personal data as required by law.

7.2 All third-party service providers who process personal data on behalf of si6x are bound by data processing agreements requiring them to implement appropriate technical and organisational security measures, process data only as instructed by si6x, and not use si6x player data for any purpose beyond the specific service they are contracted to provide.

8.1 si6x uses cookies and similar tracking technologies on the Platform. Cookies are small data files stored on your device that help us deliver a functional, personalised, and secure Platform experience.

• Strictly Necessary Cookies: Required for core Platform functionality including maintaining your login session, remembering your language preference, and enabling secure payment processing. These cookies cannot be disabled without impairing Platform functionality.
• Performance & Analytics Cookies: Used to collect aggregated, anonymised information about how players interact with the si6x Platform — including page load performance, feature usage patterns, and error reporting — to improve Platform quality.
• Fraud Prevention & Security Cookies: Used to support device fingerprinting and fraud detection functions that protect the security of your account and the Platform.
• Preference Cookies: Used to remember your Platform preferences such as display settings and responsible gaming configuration between sessions.

8.2 You may control cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use the si6x Platform. Disabling performance or preference cookies will not prevent you from accessing core Platform services.

9.1 si6x retains personal data for the minimum period necessary to fulfil the purposes for which it was collected and to comply with our legal and licensing obligations.

9.2 The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active account, plus a minimum period of five years following account closure, as required under our gaming licence for regulatory compliance and AML record-keeping obligations.
• Financial Transaction Records: Deposit, withdrawal, and betting history records are retained for a minimum of five years following the transaction date, in accordance with AML regulatory requirements applicable to our licensing jurisdiction.
• KYC Verification Documents: Copies of CNIC or passport documents submitted for KYC verification are retained for a minimum of five years following account closure or the end of our business relationship.
• Communications Data: Live chat transcripts and email support records are retained for three years following the date of the relevant communication.
• Marketing Consent Records: Records of your marketing consent or withdrawal of consent are retained indefinitely to demonstrate compliance with consent obligations.

9.3 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data cannot be immediately deleted due to technical constraints, it is quarantined from active processing and deleted at the earliest practicable opportunity.

10.1 si6x implements comprehensive technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, disclosure, or destruction. Our security measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the si6x Platform.
• AES-256 encryption for personal data and financial records stored in si6x databases.
• Role-based access controls restricting internal access to personal data on a strict need-to-know basis.
• Multi-factor authentication required for all si6x staff access to systems holding personal data.
• Regular third-party penetration testing and security audits of Platform infrastructure.
• Intrusion detection and real-time security monitoring systems.
• Formal incident response procedures including data breach notification protocols.

10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, si6x will notify affected Players without undue delay and take all reasonable steps to mitigate the impact of the breach.

10.3 While si6x implements industry-leading security measures, no internet-based platform can guarantee absolute security. Players are encouraged to use strong, unique passwords and to enable two-factor authentication on their si6x accounts as an additional personal security layer.

11.1 As a Player whose personal data is processed by si6x, you have the following rights in relation to your personal data:

• Right of Access (Subject Access Request): You may request a copy of all personal data si6x holds about you. We will respond within 30 days of receiving a valid request without charge.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. Corrections to registered contact details can be made directly in Account Settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of personal data we hold about you in certain circumstances. This right is subject to our legal obligations to retain specific data under AML regulations and our gaming licence — we cannot delete data we are legally required to retain.
• Right to Restriction of Processing: You may request that we restrict processing of your personal data in certain circumstances, for example where you contest the accuracy of data or object to processing and we are considering your objection.
• Right to Data Portability: Where processing is based on consent or contractual necessity and carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes at any time without giving any reason. You may also object to processing based on legitimate interests, though si6x may continue processing where there are compelling legitimate grounds.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

11.2 To exercise any of the above rights, please contact the si6x support team via live chat or email at [email protected]. We will verify your identity before processing any data rights request and will respond within 30 days. Requests are handled free of charge.

12.1 With your consent, si6x may send you promotional communications about new games, bonuses, PSL cricket betting promotions, seasonal offers, and other si6x products and services by SMS to your registered Pakistani mobile number or by email to your registered email address.

12.2 You may update your marketing preferences at any time through the Notifications section of your si6x Account Settings, or by requesting opt-out through our live chat support team. Opting out of marketing communications does not affect essential transactional communications relating to your account, deposits, withdrawals, or security alerts.

12.3 si6x does not share your personal contact details with any third party for the purpose of sending you marketing communications on that third party's behalf.

13.1 si6x implements age verification at registration through date-of-birth collection and KYC verification through CNIC or passport upload before processing any withdrawal. Where si6x discovers or has reasonable grounds to suspect that a registered user is under the age of 21, the Account will be immediately suspended, all personal data associated with the Account will be retained solely for legal compliance purposes, and the matter will be handled in accordance with our licensing obligations.

13.2 If you are a parent or guardian and believe a minor has registered an account on the si6x Platform, please contact us immediately at [email protected]. We will investigate and take appropriate action, including Account closure and data handling in accordance with our legal obligations, without undue delay.

14.1 The si6x Platform may contain functionality provided by third-party game suppliers and payment service providers whose own privacy policies govern the data collected through their services. si6x is not responsible for the privacy practices of third-party service providers beyond the data processing obligations we impose on them contractually.

14.2 When you use a third-party payment method such as JazzCash or EasyPaisa to deposit or withdraw funds, that transaction is also subject to the privacy policy of the relevant payment provider. si6x recommends reviewing the applicable payment provider's privacy policy before initiating transactions.

15.1 si6x reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, our business practices, or our licensing obligations. Where changes are material, we will notify registered Players via email to their registered address or via a notification displayed at login prior to the changes taking effect.

15.2 The effective date at the top of this Policy indicates when it was last updated. We encourage Players to review this Policy periodically. Your continued use of the si6x Platform following notification of material changes constitutes your acknowledgment of the revised Policy.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how si6x handles your personal data, please contact us through any of the following channels. Our support team is available 24 hours a day, seven days a week, in Urdu and English.